Join a community leader at Racker, where you’ll play a dual role as a Family Support Coordinator and Library Support Specialist. In this unique position, you will primarily focus on coordinating community-based support services for families while also managing and enhancing the accessibility of Racker’s Family Support Services (FSS) Lending Library. If you’re a motivated individual with excellent organizational and interpersonal skills, and a passion for supporting individuals and families, we invite you to apply today!

Rate: $18.60-$20.60 per hour

Primary: Family Support Coordinator

• Ensure families receive timely, high-quality services and support.
• Act as a liaison between individuals/families, community support professionals, and Care Managers.
• Assess individual and family needs, initiate appropriate services, and provide referrals as necessary.
• Develop and oversee Staff Action Plans in collaboration with families, Care Managers, and community professionals.
• Recruit, train, and supervise Community Support Professionals, ensuring quality services and credential compliance.
• Conduct performance evaluations and facilitate staff development opportunities.
• Maintain confidential records for individuals and staff, ensuring compliance with documentation standards.
• Promote public awareness of community support programs and encourage community inclusion for service participants.
• Complete monthly reports and financial/usage reviews as required.

Secondary: Library Support Specialist

• Oversee daily operations of Racker’s Lending Library, ensuring it is safe, organized, and accessible.
• Provide customer-focused support to individuals and families seeking library services.
• Maintain library inventory, including inspecting, sanitizing, and organizing materials.
• Collaborate with volunteers and other programs to deliver library services effectively.
• Prepare service documentation and quarterly summaries for reporting purposes.
• Ensure compliance with OPWDD (Office for People with Developmental Disabilities) guidelines and administrative requirements.

Education/Experience: Bachelor’s degree preferred, or a combination of education and relevant experience. Minimum of one year working with individuals with developmental disabilities.

Skills/Abilities:

• Excellent interpersonal, communication, and organizational skills.
• Strong writing and computer skills.
• Ability to prioritize, multitask, and work both independently and collaboratively.
• Valid driver’s license and dependable transportation.

Knowledge: Familiarity with developmental disabilities, human development, family dynamics, and local community resources.