Are you passionate about creating positive change in the lives of individuals with developmental disabilities? Do you have a forward-thinking mindset and a commitment to utilizing innovative best practices?

We are seeking an experienced and motivated Assistant Director of Clinical Support Services to join our residential program for people with developmental disabilities. In this newly created position, you will play a pivotal role in overseeing the clinical teams across Tompkins, Tioga, and Cortland Counties, ensuring the highest quality of care and support for the individuals we serve. As the Assistant Director, you will champion data-driven decision-making, implement forward-thinking clinical strategies, and drive best practices in a fast-paced, evolving environment. Your leadership will be instrumental in improving the overall effectiveness of the clinical team while achieving the best possible clinical outcomes for individuals in our care.

Why Join Us:

This is an exciting opportunity to shape the future of clinical support services for people living within the 25 houses within Racker's Residential Program. You will have the chance to implement innovative practices, influence change, and enhance the lives of those in our care, all while leading a team of dedicated professionals. 

Key Responsibilities:

• Leadership & Team Management: Oversee a dedicated team of RNs and Behavior Specialists across multiple counties, providing guidance, support, and professional development to ensure consistent, high-quality care.

• Innovative Practices: Promote and implement current and innovative best practices in clinical care for individuals with developmental disabilities, ensuring the use of cutting-edge approaches to enhance outcomes.

• Data-Driven Decision Making: Utilize data to assess program effectiveness, identify areas for improvement, and drive decision-making processes that ensure the best possible clinical results.

• Clinical Oversight: Ensure that clinical assessments, treatment plans, and interventions are comprehensive, person-centered, and tailored to the unique needs of individuals in the residential program.

• Quality Improvement: Collaborate with leadership to identify opportunities for continuous improvement, develop strategies to address challenges, and monitor progress towards clinical goals.

• Compliance & Standards: Ensure adherence to all regulatory requirements, organizational policies, and industry standards to maintain the integrity and effectiveness of clinical services

Location: Tompkins, Tioga, and Cortland Counties, NY
Salary Range: $75,000 - $90,000, depending on experience
Position Type: Full-time, Exempt

• Lead and manage the nursing and behavioral support teams in a manner that supports Racker values as defined in the Mission, Vision, and Code of conduct  

• Supervise, guide, and support to ensure the team delivers high-quality services. 

• Evaluate clinical support services to ensure they meet organizational standards, regulatory requirements, and best practices. 

• Lead and support quality improvement initiatives to enhance the effectiveness of clinical care and behavioral support. 

• Collaborate with other departments for seamless service delivery and integration across clinical, behavioral, and residential services. 

• Foster a positive work environment and culture of collaboration, transparency, and respect. 

• Ensure staff are up-to-date on relevant clinical, behavioral, and regulatory guidelines and standards. 

• Analyze and report on clinical outcomes and identify areas for improvement 

• Provide ongoing education and training to clinical and behavioral support staff to enhance their skills and knowledge. 

• Oversee the documentation and reporting requirements for nursing and behavioral support services. 

• Serve as a liaison between clinical staff and other key stakeholders (e.g., families, external agencies, regulatory bodies). 

• Facilitate regular team meetings to ensure clear communication and collaboration. 

• Work closely with the Director to assess current systems and recommend new technologies or upgrades to enhance the overall effectiveness of clinical services. 

• Identify, implement, and manage technology solutions to streamline clinical and behavioral support systems, improving data management, reporting, and service delivery efficiency. 

Working Relationships:  

• Directly responsible to the Director of Residential and Day Services 

• Function as a member of the multi-disciplinary team by providing medical perspective for other staff, and utilize problem-solving techniques to resolve differences and come to conclusion with the team  

• Education/Certification: Must be a Registered Nurse (RN) or other licensed professional. 

• Skills/Abilities: Good communication skills, work effectively as team member.  

• Knowledge: Experience with OPWDD; experience working in a residential setting preferred; At least 3-5 years of supervisory experience in a clinical or behavioral health setting 

• Physical Requirements: Ability to lift at least 50 lbs