We are seeking a motivated and compassionate Clinical Quality Improvement Coordinator to join our Quality Standards team. In this role, you will play a pivotal part in enhancing care and safety across all programs through quality initiatives, incident management, and collaboration with clinical leadership.

At Racker, we believe that everyone deserves to lead a fulfilling life, connected to others and supported with care. Our mission is to support people with disabilities and their families to lead fulfilling lives by providing opportunities to learn and be connected with others. Our vision is to create a world where all people know they belong, and that commitment begins with our team.

Contribute to a Culture that Includes:  

• Respect, care, and support for everyone
• Teamwork, communication and cooperation
• Self-evaluation and continuous improvement
• Encouraging initiative and creativity

If you are a clinical professional passionate about driving change and fostering a culture of continuous improvement, we encourage you to apply today!

Salary: $61,000-$75,000.

Our competitive benefits include a continuum of health care options for families and individuals, funding and time for continuing education, retirement investment with employer match, paid vacation for school holidays and breaks, paid sick time, and a 20% discount on childcare services for children/grandchildren of full time staff.

• Lead comprehensive reviews of resident deaths within residential programs, identifying areas for improvement and ensuring compliance with regulatory standards.
• Conduct minor notable investigations and report trends in accordance with regulations.
• Collaborate with leadership to support action plans driven by internal and external assessments.
• Support the adoption and optimization of new technologies and workflows to improve clinical efficiency and care quality.
• Analyze, investigate, and trend medication errors; partner with leadership to develop strategies to enhance medication safety.
• Oversee incident management processes to ensure timely reporting, investigation, and resolution of incidents across all programs.
• Serve as liaison to the Medical Director and ECS Health Care Consultant, supporting programs with quality improvement and regulatory guidelines.
• Provide guidance and support to medical personnel on regulatory changes, laws, and best practices.
• Ensure compliance with healthcare regulations and standards in all medical practices.
• Participate in the development and implementation of quality improvement projects, using data-driven approaches to enhance outcomes.
• Assist with audits, investigations, and the creation of reports and presentations.
• Collaborate with the Communications team for reporting and project support.
• Engage in committee work and cross-training with other Quality Standards staff.
• Travel to various sites/locations as needed.

• Education/Certification: Current Registered Nurse (RN) license in New York State preferred; Bachelor of Science in Nursing (BSN) preferred.
• Experience: Minimum of 3 years of clinical nursing experience; at least 1 year in a quality improvement or similar role preferred. Experience in residential or long-term care settings is advantageous.
• Skills: Strong analytical skills, familiarity with electronic health record systems, healthcare technology implementations, and standard office software (spreadsheets, databases, conference room equipment).
• Knowledge: Familiarity with systems such as Evolv, eVero, Litmos, and DayForce is a plus.
• Other Requirements: Ability to lift up to 30 pounds and operate standard office equipment.