At Racker, every position drives our mission to support people with disabilities and their families in leading fulfilling lives, and this new role is no exception. We’re seeking an innovative, detail-oriented professional to strengthen our Residential Program through leadership in Staff Action Plan development and project coordination. In this role, you’ll blend creativity with precision, using technology to streamline documentation and data tracking, collaborating across teams to ensure program excellence, and mentoring staff to reach their fullest potential. If you’re passionate about meaningful work, thrive in a dynamic environment, and are eager to shape programs that reflect compassion, accountability, and teamwork, we invite you to grow your career with us at Racker.

Position is 40 hours per week. Rate of pay is $23-$28/hour depending on experience. This position is fully benefits eligible. 

• Participate in the creation, implementation, and distribution of Staff Action Plans within the mandatory timeframes for the residential program. 

• Contribute to the planning, coordination, and execution of program and organizational projects, ensuring they meet quality and compliance standards. 

• Use technology effectively for documentation, communication, data tracking, and program development tasks. 

• Work independently and collaboratively with staff, supervisors, and other stakeholders to support program goals and outcomes. 

• Understand and use perspectives and techniques of other team members in program design and daily activities 

• Utilize problem-solving techniques to resolve differences and come to conclusion with team member 

• Provide training, mentoring, and coaching to support staff development and program success. 

• Maintain records as required 

• Prepare reports as required by program standards 
• Use of smartphone for documentation purposes required. Ownership/usage of personal smartphone is strongly preferred

• Education/Certification: Must hold a Bachelor’s degree in a human services field. Minimum of three years of professional experience working directly with individuals who have intellectual or developmental disabilities (I/DD). must have a valid New York State Driver’s license, and ability to meet approved Driver criteria. 

• Skills/Abilities: Excellent interpersonal and organizational skills; excellent communication skills; ability to prioritize and multitask a high volume work 

• Knowledge: Interest in and knowledge of developmental disabilities. Proficiency with Microsoft Office Suite and electronic health record systems 

• Physical Requirements: Ability to lift/assist in the transfer of others, with the ability to lift/transfer a minimum of 50 pounds; ability to operate standard office equipment.